The post It’s Their Summer Too – Support Elderly Wellbeing in Warmer Months appeared first on Bromley.
]]>At Visiting Angels, we understand that elderly wellbeing isn’t just about safety, it’s also about comfort, dignity, and joy. That’s why we created the Summer Wellbeing Checklist: a simple, thoughtful guide to help families ensure their loved ones enjoy summer just as much as everyone else.
The checklist breaks down summer wellbeing into three accessible areas:
Encouraging small sips of water throughout the day
Offering hydrating foods like cucumber, melon, and yogurt
Keeping living spaces cool and ventilated
Choosing light, breathable clothing
Managing medication and monitoring any heat-related side effects
These simple reminders help create a safer and more comfortable environment every day.
Wellbeing isn’t just physical. The checklist also reminds families to:
Schedule regular chats or video calls
Encourage gentle hobbies like music, puzzles, or reading
Share stories or photo albums to feel more connected
Watch for signs of loneliness or withdrawal
Companionship and connection are as vital as hydration in supporting summer wellness.
From short walks in the garden to birdwatching or a home picnic, the checklist offers easy ideas to bring moments of joy into everyday life. These don’t require a lot of energy, but they bring a lot of value.
Many families use summer as a time to recharge. Taking a break doesn’t mean stepping back from care. With the right support, be it family, friends, or professional respite care, your loved one can continue thriving in your absence.
At its heart, the Summer Wellbeing Checklist is a reflection of something simple but powerful: that older adults deserve summer too. With just a bit of planning and mindfulness, we can make the season feel safer, more comfortable, and more joyful for our loved ones.
Because everyone, at every age, deserves sunshine and a scoop of ice cream.
Download the Checklist HERE.
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]]>The post Staying Safe & Cool During Hot Weather appeared first on Bromley.
]]>At Visiting Angels, we want to ensure everyone stays well during the warmer months. Here’s how you can help yourself and others beat the heat.
Knowing the symptoms of heat-related illness can save lives. If someone appears unwell in the heat, take the following steps:
If they begin to feel better within 30 minutes, it’s likely just heat exhaustion.
However, if symptoms persist or worsen after 30 minutes, it could be heatstroke, a serious medical emergency. Call 999 immediately. Signs include a body temperature over 40°C, confusion, seizures, or loss of consciousness. They may stop sweating even though they feel very hot.
Whether you’re checking in on a neighbour, caring for a loved one, or just looking after yourself, small actions can make a big difference during a heatwave. At Visiting Angels UK, our caregivers are trained to monitor for signs of heat-related illness and provide support when it’s needed most.
For more information or help caring for someone in hot weather, don’t hesitate to get in touch with your local Visiting Angels office.
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]]>The post Staying Hydrated in the Summer: A Vital Step for Care appeared first on Bromley.
]]>As we age, our sense of thirst becomes less reliable, and our bodies don’t conserve water as well. Certain medications and health conditions – such as diabetes or heart disease – can also increase the risk of dehydration. This makes regular fluid intake essential, even before feeling thirsty. Symptoms of dehydration in older adults can include dry mouth, confusion, fatigue, dizziness, or reduced urination.
To promote elderly care and safety during hot weather, here are some simple but effective hydration tips:
If your loved one is living alone, the risk is even greater. Having a care professional check in can offer peace of mind and practical help with daily routines that keep them hydrated and safe.
At Visiting Angels, we understand how important it is to stay safe and well in the summer. Our compassionate carers provide expert care at home, ensuring your loved one is drinking enough, staying cool, and getting the support they need.
Planning a summer getaway? Why not speak to us about some short-term or respite care while you take a well-earned break? Get your loved one a Visiting Angel to watch over them – because it’s their summer too. Let us help you make it a safe and enjoyable season for everyone.
Jelly Drops is Visiting Angels UK’s official Hydration Partner. Jelly Drops (backed by the Alzheimer’s society through their Innovation Accelerator programme) are sugar-free water sweets with added electrolytes and vitamins, to be enjoyed throughout the day. They are designed to boost fluid intake for people living with dementia or anyone who struggles to meet their fluid intake each day. They were invented by Grandson and design innovation graduate Lewis Hornby, following his family’s experience when his Grandma Pat was rushed to hospital with dehydration. Living with dementia can exacerbate issues with eating and drinking and make keeping hydrated an extra challenge, particularly during hotter weather. Speak to our team to find out how we work with Jelly Drops. You can sign up for Jelly Drops here: www.jellydrops.com
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]]>The post Holiday plans? Don’t forget your Mum and Dad! appeared first on Bromley.
]]>But if you have elderly parents or relatives who need a little extra support, planning for their wellbeing while you’re away can bring real peace of mind. That’s where respite care comes in.
At Visiting Angels, we offer short-term and respite care at home that ensures your loved ones are cared for, comfortable, and not alone while you recharge. It’s all about giving everyone the summer they deserve – with no stress, no guilt, and complete confidence in professional support.
Our caregivers provide more than just assistance – they offer companionship, safety, and routine, all in the familiar surroundings of home. It’s a way to help your family relax knowing Mum or Dad is in good hands.
Here’s how a carer can support your loved one over the summer:
Summer can bring extra challenges for older adults, from managing heat to maintaining routines – but with thoughtful care and a little help from Visiting Angels, those challenges don’t need to get in the way of comfort or joy.
It’s Mum’s summer too! Make sure she has the care and company she deserves while you’re away.
At Visiting Angels, we’re here to support your family with compassionate, reliable care at home. Why not speak to us about some short-term or respite care while you enjoy your break? Get Mum and Dad a Visiting Angel to keep them safe and smiling – because it’s their summer too.
Contact your nearest office today to book some summer care support.
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]]>The post The Gift of Time: How Respite Care Helps the Entire Family appeared first on Bromley.
]]>Caring for an elderly loved one is a labour of love, but it can also be exhausting. Many family carers give so much of themselves that they forget to pause, recharge, and care for their own wellbeing. And yet, taking time out is not a luxury. It’s a necessity.
Summer is the perfect season to take that breath. Whether it’s a family holiday, a quiet weekend, or simply a few afternoons to yourself, respite care can provide the peace of mind you need and the personalised support your loved one deserves.
At Visiting Angels, we understand the emotional weight that carers often carry. Guilt can creep in when you think about stepping away, but the truth is: a rested carer is a better carer. That’s why we’re here to help you take a break without worry.
Our respite care services are designed to support both the carer and the person receiving care. While you take time to rest, we offer:
With extra care over summer, our professional caregivers are also trained to manage the unique seasonal challenges that come with warmer weather like dehydration, fatigue, and mobility concerns, keeping your loved one safe and supported.
Stepping away doesn’t mean stepping back. It means you’re making space to return refreshed and recharged, ready to continue the important role you play. With carer respite, you’re not leaving them behind – you’re giving them new experiences, a fresh face, and a warm, trusted presence.
While you recharge, we make sure it’s their summer too.
At Visiting Angels, we’re proud to provide flexible elderly care that supports the whole family. Why not speak to us about some short-term or respite care whilst you enjoy a short break?
Get Mum and Dad a Visiting Angel to protect them, and remember, it’s their summer too.
You can download our more detailed guide to respite care here.
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]]>The post Parkinson’s Awareness Day – 11 April: Caring with Compassion and Support appeared first on Bromley.
]]>At Visiting Angels UK, we understand the challenges that come with caring for a loved one with Parkinson’s. Our mission is to provide not only practical support but also genuine companionship and emotional reassurance—delivered with compassion and respect.
Parkinson’s is a progressive neurological condition that affects movement, balance, and coordination. Common symptoms include tremors, stiffness, slow movement, and problems with speech or writing. Over time, individuals may also experience cognitive changes, mood disorders, and difficulties with everyday tasks.
Caring for someone with Parkinson’s can be rewarding but also physically and emotionally demanding. Here are some helpful tips to support you on the journey:
While it’s natural to want to help, allow your loved one to do as much as they can on their own. Simple adaptations like non-slip mats, grab rails, and specialised cutlery can empower independence and reduce frustration.
Parkinson’s can increase the risk of falls. Keep walkways clear, ensure good lighting, and consider mobility aids if needed. Small adjustments to the home can make a big difference.
Routines provide comfort and predictability. Try to schedule medication, meals, and rest at the same times each day. Parkinson’s medication is especially time-sensitive, so maintaining a consistent schedule is vital.
Parkinson’s can affect speech and facial expressions. Speak clearly and allow time for responses. Non-verbal cues and written notes can also help with communication.
Caring for a loved one can be emotionally taxing. Make time for yourself, seek support when needed, and don’t be afraid to ask for help. Remember, you can’t pour from an empty cup.
At Visiting Angels, we take a person-centred approach to care—tailoring our support to meet each individual’s needs and preferences. Here’s how we can make a difference for people living with Parkinson’s:
This Parkinson’s Awareness Day, let’s raise awareness, share knowledge, and offer support to those affected by the condition. Whether you’re living with Parkinson’s, caring for a loved one, or simply want to learn more, Visiting Angels UK is here for you.
If you’d like to find out more about how we can support you or your family, please don’t hesitate to get in touch with your local Visiting Angels office. Together, we can make each day a little easier.
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]]>The post Carer Centricity – A game changer in Homecare appeared first on Bromley.
]]>Our business is built on the foundation that nobody is more important than our carers. Unlike most homecare providers, we have turned the traditional business pyramid upside down. The ethos and vision of Visiting Angels are simple: our carers come first. I often tell anyone who will listen—whether it be managers, clients, or their families—that my carers are more important than my clients. Without dedicated and supported carers, there would be no quality care for clients.
This commitment to putting carers first isn’t just about ticking boxes; it’s about fostering a culture where people feel genuinely supported. When carers feel valued and have opportunities to grow, they stay—and that consistency benefits everyone involved. Our remarkable 9% staff turnover rate proves that prioritising carers leads to better outcomes, not just for our teams but also for the clients and their families.
Better retention means clients see the same carers regularly, allowing for consistency in care. This builds trust, strengthens relationships, and enhances the overall quality of care. When clients are visited by familiar faces who understand their needs, preferences, and routines, they feel more comfortable and secure, leading to a more positive care experience.
At Visiting Angels, we understand that carers give so much of themselves to others, and they need support too. That’s why we co-developed AngelCare with Psychiatric Consultant Ishbel Straker—an app designed to offer emotional, mental, and physical well-being support for our carers. All staff can access these free services at any time, including:
My passion for revolutionising homecare stems from personal experience. Before entering the care industry, I was unaware of the challenges within Adult Social Care—just like many others. My first real encounter with the system was through my Nan.
For the last few years of her life, my Nan suffered from arthritis in her spine, causing dizzy spells and light-headedness. A social worker recommended in-home care for her morning and evening routines. However, in the first eight weeks alone, 15 different carers cycled through our home. Though my Nan had a sense of humour about it—joking that she only knew she was receiving care when she saw the blue tabards—the instability was detrimental.
Due to the high turnover of staff, visit times were inconsistent. Breakfast calls often arrived at midday, forcing my Nan to get out of bed unsafely. Despite my complaints, nothing changed. Then, in February 2011, she suffered a serious fall, and we lost her. This painful experience exposed me to the worst aspects of homecare, fuelling my mission to create a better system.
Visiting Angels’ carer-centric model has set a new standard for caregiver retention. We have improved our already impressive 12% turnover rate to an exceptionally low 9%. This achievement is even more remarkable when compared to Skills for Care’s latest 2024 data, which shows a national staff turnover rate of 29.3% for domiciliary care.
High turnover creates instability, undermining trust and continuity in care. But when carers stay, they form stronger relationships with clients, leading to improved care quality. Clients benefit from seeing familiar carers, having regular visits, and building genuine relationships. When carers truly understand a client’s needs and preferences, they can provide more personalised, compassionate, and effective care.
Our approach proves that investing in carers isn’t just the right thing to do—it’s a strategic decision that benefits everyone involved.
By challenging industry norms and proving that staff retention is achievable, Visiting Angels is setting a new benchmark for the care sector. Our philosophy is simple: when carers are empowered, the entire system thrives. This approach has also earned us industry recognition, most recently we were crowned the winner of the Best Employee Benefits Package at the prestigious Great British Workplace Wellbeing Awards.
My ethos doesn’t just stop at recognising Visiting Angels carers alone; I believe that all carers deserve praise and recognition. That’s why I founded Home Care’s Got Talent, a national talent contest exclusively for those working in homecare. In 2024, over 50,000 care workers were offered the chance to participate. Twelve competing businesses in the care sector—including Apollo Care, City & County Healthcare Group, Bluebird Care, Right at Home, Caremark, Walfinch, Radfield, Home Instead, and CCH Group—joined forces with us to get involved. This collaboration aligns some of the biggest names in care behind the Visiting Angels mission statement: Redefining the Role of Carers in Society.
Many businesses across various industries can learn from this model—treating staff well isn’t rocket science; it’s common sense. Developing skills, rewarding staff, and retaining the best talent should be a priority for every organisation. At Visiting Angels, we’ve shown that when you put carers first, success naturally follows.
Article Credit : UK Company Culture Awards
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]]>The post Visiting Angels are the winners at National Workplace Wellbeing Awards appeared first on Bromley.
]]>Visiting Angels, the carer-centric home care provider, has been crowned the winner of the Best Employee Benefits Package at the prestigious Great British Workplace Wellbeing Awards – held at Grosvenor House in central London on 20th March.
The Great British Workplace Wellbeing Awards celebrate businesses that go above and beyond to support the mental, physical and emotional wellbeing of their employees. From innovative workplace initiatives to policies that genuinely make a difference, these awards recognise the essential contributions that create positive change for UK workers.
“When we launched Visiting Angels, we made a point of addressing the elephant in the room,” said Dan Archer, UK CEO of Visiting Angels UK. “The challenges in adult social care recruitment and retention are well documented – 132,000 empty positions and a tidal wave of demand have led to worsening staff shortages. But we believed we could do something about that. Better pay, proper contracts – not zero hours – meaningful benefits, ongoing support and a true people-first culture. That’s what we’ve built, and it’s making a real difference.”
Visiting Angels stood out among nominees that included giants of UK business such as Sky, GSK and Unilever. The judges praised the company’s commitment to its caregivers, highlighting above-average pay, mental health support, clear career progression and paid drive time. These initiatives have led to reduced staff turnover, improved mental wellbeing and a more engaged workforce – reflected in the company’s impressive 91% staff retention rate versus a national rate of 70.7%*.
“In a sector facing the challenges that social care does, it’s remarkable to see a home care business gain this kind of recognition,” added Dan. “We’re working hard to make the role of a caregiver more attractive and to bring new talent into the sector. It’s more than a little overwhelming to see those efforts rewarded in this way for our team.”
Dan and the Visiting Angels team are honoured to be recognised by the Great British Workplace Wellbeing Awards and proud to stand alongside fellow change-makers who are committed to putting employee health and wellbeing first. This achievement marks an important milestone in Visiting Angels’ mission to inspire all care providers to value, support and reward caregivers for the vital work they do every day.
* Skills for Care: The state of the adult social care sector and workforce in England 2024
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]]>The post Visiting Angels Leads The Way In Staff Retention By Putting Carers First appeared first on Bromley.
]]>In a sector where retaining staff is often a challenge, Visiting Angels continues to demonstrate that prioritising carers’ wellbeing leads to long-term loyalty. Through fair pay, career development and ongoing support, the company has cultivated a culture where carers feel valued and choose to stay – ensuring consistency and quality of care for clients.
Dan Archer, UK CEO of Visiting Angels, explained: “Our commitment to putting carers first isn’t just about ticking boxes – it’s about building a culture where people feel genuinely supported. When carers know they’re valued and have opportunities to grow, they stay – and that consistency benefits everyone. Achieving a 9% turnover rate is proof that a carer-first approach leads to better outcomes, not just for our teams but for clients and their families as well.”
This focus on retention also translates into higher quality care. Every Visiting Angels office assessed by the Care Quality Commission (CQC) has been rated ‘Good’, reinforcing the link between staff stability and positive client experiences.
Dan added, “High turnover creates instability, which can undermine trust and continuity in care. But when carers stay, relationships with clients deepen and the standard of care improves. Our approach demonstrates that by investing in carers, we’re also investing in the quality of care we provide. It’s a win for everyone involved.”
By challenging industry norms and demonstrating that staff retention is achievable, Visiting Angels is setting a new standard for the care sector – proving that when carers are empowered, the entire system thrives.
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]]>The post When Is It Time to Hire Home Care Help? appeared first on Bromley.
]]>If your loved one struggles with activities of daily living such as bathing, dressing, cooking, or cleaning, it may be time to consider home care. Professional caregivers can provide assistance, ensuring that your loved ones maintain their independence safely.
Memory loss is a common concern among aging individuals. If your loved one frequently forgets to take medications, misses appointments, or gets lost in familiar places, they may need professional support. Specialised carers trained in dementia and Alzheimer’s care can help manage these challenges.
Falls are one of the leading causes of injury among older people. If your loved one has difficulty walking, needs support getting in and out of bed, or has had recent falls, home care can provide essential mobility assistance to prevent accidents.
Neglecting personal hygiene—such as not bathing regularly, wearing soiled clothing, or forgetting to brush teeth—can indicate that your loved one needs extra help. A professional caregiver can assist with grooming and hygiene to maintain dignity and well-being.
People who struggle to prepare meals or forget to eat may experience significant weight loss. Professional carers can help with meal preparation, grocery shopping, and ensuring that your loved ones receive proper nutrition.
Social isolation can lead to depression and a decline in mental health. If your loved one has stopped participating in social activities, home care can provide companionship and encourage engagement in meaningful activities.
Caring for an aging loved one can be physically and emotionally demanding. If family caregivers feel overwhelmed, exhausted, or unable to meet the senior’s needs, professional home care can provide respite and support.
Recognising when it’s time to hire professional home care can make all the difference in ensuring a loved one’s safety, health, and happiness. If you’ve noticed any of these signs, it may be time to explore home care options. Visiting Angels provides compassionate, personalised care that allows seniors to live comfortably and independently at home.
If you’re considering home care, contact your local Visiting Angels office today for a free consultation!
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